Lt. John Dixon offers a glimpse into the topics he will cover during "Normalization of Deviance—How to Overcome Complacency" at Firehouse World 2016. Find out more at FirehouseWorld.com.

A theory born from understanding the Challenger disaster. Hosts Celeste Headlee and Masud Olufani introduce the theory of normalization of deviance, an understanding that came from study of the ...

The old adage, "familiarity breeds contempt," rings eerily true when considering the dangers of normalizing deviance. Coined by sociologist Diane Vaughan, this phenomenon describes the gradual process ...

The fire service is built on a foundation of camaraderie, courage, and a shared mission to protect and serve. Yet, like any profession, it is vulnerable to the pressures of everyday operations, human ...

Healthcare in Nevada seems to suffer from a "normalization of deviance," according to this article in the Las Vegas Sun. In two recent high-profile cases, trained professionals apparently ignored ...